Customer Service & Contact
We are always here for you! Use the contact form to get in touch with us and we'll get back to you as soon as possible.If your inquiry is about a specific order, please use the customer service email and state your order ID in your message.If your inquiry is about a sponsorship or business cooperation, please use the respective email address and attach as much information as possible, so we can process your inquiry as fast as possible.
Customer service: firstname.lastname@example.org
Our customer service is available via phone from Mondays to Fridays (Cantonese/English only):
Mondays - 2pm to 6pm
Tuesdays to Fridays - 10am to 5pm
Please keep in mind, that inquiries via Facebook might take longer time to process.